WP Aligned Knowledge Base

Category: Getting Help

How to reach support and what each support tier includes.

  • Elite Tier

    The scope of this service is to:

    • Read error logs
    • Interpret them
    • Help guide
    • Reinstall a plugin (plugin must be available in the repo or provided ahead of time)
    • Alert you to the issue

  • Need Help?

    If you need help from the WP Aligned crew, we have a variety of ways to reach us, and we’re here to help.

    Option 1: Clicking the Beacon from the client area in the bottom right. You can chat with us, or submit a request!

    Option 2: Shoot us an email at [email protected]

    Option 3: Send us a Facebook Message at the WP Aligned Page: https://www.facebook.com/wpaligned

    All three of these options flow into our centralized Helpscout system.